下面是小编整理的空乘面试常见问题,本文共7篇,欢迎阅读分享,希望对大家有所帮助。本文原稿由网友“爱梦幸土豆”提供。
篇1:空乘面试常见问题
Problem Solving
Can you work under pressure?
What is your greatest strength?
What is your greatest weakness?
What have you done to correct your weaknesses?
Have you ever failed?
What is your biggest failure?
How do you handle failure?
How do you handle change?
When you are in charge, how do you motivate people?
Describe a time when you resolved a conflict?
How do you handle conflict?
Previous Employment
What is the hardest thing you ever did in your current job?
Why have you held so many jobs?
Do you consider yourself a loyal employee?
What did you like about your last job?
What did you dislike about your last job?
What was your favorite job?
What was your least favorite job?
What have you learned from previous jobs?
How long will you stay with our airline?
What would your coworkers say about you?
What would your previous supervisors say about you?
What were the people like at your last company?
What did you dislike about your last employer?
If you could change one thing about your last employer, what would it be?
Were you satisfied with your performance at your last job?
Was your previous employer satisfied with your performance?
Have you ever been fired?
If so, why were you fired?
Have you ever been asked to resign from another job?
What will your references say?
Can we check your references?
How many sick days did you take last year?
Is this typical?
Personality and Motivation
Do you consider yourself a success?
Were you ever under a great deal of pressure?
What kinds of decisions are most difficult for you?
Why has it taken you so long to find a job?
Why do you want to be a flight attendant?
What part of being a flight attendant interests you most?
What kind of contributions will you make to our airline?
Where else are you interviewing?
Have you applied to other airlines?
When are you available to start?
What are your outstanding qualities?
What interests you most about being a flight attendant?
What can you do for us that others can''''''''''''''''t?
Describe a difficult problem you''''''''''''''''ve dealt with.
How important is appearance?
What do you think will be the biggest challenge of being a flight attendant?
What is the best part of being a flight attendant?
Do you have any natural talent or skill, something that comes easy to you?
What do you like to do in your spare time?
How would you handle an abrasive Captain or coworker?
Have you ever been described as stubborn or hardheaded? By whom?
Do you ever freeze in social situations?
篇2:空乘面试常见问题
空乘面试常见问题汇编
面试空乘时很多应聘者都十分紧张,担心考官问的问题答不上来,或者回答不如意,下面给大家列举一些面试时考官常问问题,希望大家有所准备,帮助到大家更顺畅的成为一名空中乘务员:
1、请做一下自我介绍。
2、你为什么想当一名乘务员?
3、你父母对你当乘务员怎么看?
4、你从何时起想成为一名空中乘务员的?
5、你想拿多少月薪?
6、如果你被录用,你会与我们共事多久?
7、如果乘客提议结伴旅行,你会怎么做?
8、请你说一说学分达到平均分以上的原因?
9、你打算在此工作多久?
10、你对工作时间以外的.超时工作怎么看?
11、请说一说本人的职业观?
12、你认为自己的英语实力如何?
13、你有资格证和特殊技能吗?
14、你认为自己的性格如何?
15、你的优点和缺点是什么?
16、你认为自己的能力中具有竞争力的是什么?
17、请说一说你所知道的鸡尾酒的种类
18、请说一说你所了解的国内外的航空公司,
19、如果今天的面试你落选了,你会放弃吗?
20、如果孩子打扰乘客,你该如何去做?
21、你有什么业余爱好?
22、你对“服务意识”如何理解?
23、你有哪些特长?
24、如果乘客晕机,你怎么处理?
25、飞机起飞时间已经到了,但由于空中流量的原因,飞机无法起飞,机舱内温度已经很高,有的旅客非常急噪,你怎么样为这样的旅客服务?
26、飞行途中,乘客们发现一位当红影星,很多乘客争着向明星所要签名,此时你会怎么做?
27、碰到不好沟通的同事,她非常不配合你,你会怎么办?
28、好友向你借了500元,你现在又特别需要钱,你会怎么办?
29、如果一个人20岁不漂亮,30岁不富有,40岁不健康,50岁不智慧,那么她的人生就是失败者.你如何看待这句话?
30、你的乘务长本身对你有成见,而你的服务一直没有问题,问题在于乘务长,大家都对她有意见.而你在为旅客服务的时候,她当众职责你,但你是冤枉的.一位乘客帮你说话,并职责乘务长的不是,这时你该怎么办?
篇3:空乘面试常见问题
空乘面试常见问题
1.请做一下自我介绍
2.你为什么想当一名乘务员?3.你父母对你当乘务员怎么看?4.你从何时起想成为一名空中乘务员的?5.你想拿多少月薪?6.如果你被录用,你会与我们共事多久?7.如果乘客提议结伴旅行,你会怎么做?8.请你说一说学分达到平均分以上的原因?9.你以前做过兼职吗?10.你在学校生活期间的特殊活动是什么?11.学校生活给你印像最深的是什么?12.在上大学前你做什么?13.你打算在此工作多久?14.你对工作时间以外的超时工作怎么看?15.请说一说本人的职业观?16.你决意离职的动机是什么?17.你向其它公司申请了吗?18.你认为自己的'英语实力如何?19.你有资格证和特殊技能吗?20.你认为自己的性格如何?21你的优点和缺点是什么?22.学生时代印象最深的是什么事?23.你喜欢什么俱乐部活动?24.你有学位吗?25.你的大学成绩如何?26.你最喜欢哪一课?27.你在大学的专业是什么?28.你毕业于哪一所高中(大学)?29.你理想中的女性形象应该如何?30.你认为自己的能力中具有竞争力的是什么?31.你最近关心什么?32.大学时做过什么活动?33.请说一说你所知道的鸡尾酒的种类34.你的英语水平如何?35.你在休息日做什么?36.做为社会的一员,你的梦想是什么?37.请谈一谈你对恋爱结婚和通过媒人介绍结婚的看法38今天心情如何?39.你的兴趣是什么?40.如果乘客晕机你该如何处理?41.你如何保持健康?42.放弃别的航空公司而要和我们一起工作的理由是什么?43.你是属于保守型的,还是属于自由奔放型的?44.迄今为止,什么事情给你留下了最深刻的印象?45.你做过兼职吗?46.如果孩子打扰乘客,你该如何去做?47.你对女性吸烟问题如何看?48.你有座右铭吗?49.你擅长社交吗?篇4:空乘面试英语口语常见问题
1) What kind of character do you think you have?
你认为自己是什么性格的人?
2) Are you introverted or extroverted?
你内向还是外向?
3) What kind of person would you like to work with?
你喜欢和什么样的人一起工作呢?
4) -How do you get along with others?
你和别人相处得怎样?
-I get on well with others.
我和别人相处得很好。
5) Do you have any particular strengths or weaknesses?
你有什么特别的优点和缺点吗?
6) What basic principles do you apply to your life?
你生活中的基本原则是什么?
7) How do you spend your spare time?
你的业余时间怎么度过?
8) What kind of sports do you like most?
你最喜欢什么运动?
9) What are your hobbies?
你的业余爱好是什么?
10)I have an interest in traveling.
我对旅游非常感兴趣。
CONVERSATIONS 会话
(A=Applicant I=Interviewer)
Dialogue 1
I: What kind of character do you think you have?
A: Generally speaking,l am an open-minded person.
I: What is your strongest trait?
A: Cheerfulness and friendliness.
I: How would your friends or colleagues describe you?
A: They say Mr. Sun is a friendly, sensitive, caring and determined person.
I: What personality do you admire?
A: I admire a person who is honest, flexible and easy-going.
I: How do you get along with others?
A: I get on well with others.
I: 你认为你是什么性格的人?
A: 总的来说,我是个思想很开明的人。
I: 你个性上最大的特点是什么?
A: 乐观和友好。
I: 你的朋友或同事怎么形容你?
A: 他们说孙先生是位很友好、敏感、关心他人和有决心的人。
I: 你欣赏哪种性格的人?
A: 我欣赏诚实、灵活而且容易相处的人。
I: 你和别人相处得怎样?
A: 我和别人相处得很好。
[空乘面试英语口语常见问题]
篇5:国际空乘英语面试常见问题
国际空乘英语面试常见问题精选
你认为自己的英语实力如何?
How do you think of your English level?
这里提供一种回答:
I think my English is still has a lot of room for improvement, because knowledge is infinite.So I will continue to study hard.
你理想中的女性形象应该如何?
What is your ideal image of female?
切勿夸张也不要贬低,从中间人的角色讲述最佳,
你的兴趣是什么?
What are you interested in?
这个问题出现的频率很高,最好自己事先准备好回答。
你是属于保守型的,还是属于自由奔放型的?
Are you the conservative or the free?
这个问题没有绝对的答案,如实回答,但是要知道两种性格各自的优缺点。
迄今为止,什么事情给你留下了最深刻的印象?
What have given you the deepest impression so far?
这种事件型的问题实际上很大程度上是考察你的口语水平,因此要有所准备。
请做一下自我介绍!
Please introduce yourself!
这个好好准备一下,最好事先背下来。
你为什么想当一名乘务员?
Why do you want to be a flight attendant?
一般说出自己最真实的想法,最好和梦想之类相关。
你父母对你当乘务员怎么看?
What do your parents think of your job as a flight attendant?
最好是表示支持的态度。
你从何时起想成为一名空中乘务员的?
When did you begin to want to become a flight attendant?
按实际回答。
你想拿多少月薪?
What is your ideal salary?
这个一般不要正面回答,这里提供一种回答:
I think it should depend on your company, how much do you think I'm worth paying.And I also believe that the company has the fair salary system.
如果你被录用,你会与我们共事多久?
If you are hired, how long will you work with us?
这个也是不要正面回答,这里提供一种回答:
I think this problem has many uncertain factors, but I'm sure the team deserves my work, so I sincerely hope that is as long as possible.
你以前做过兼职吗?
Have you had a part time job before?
有胜过无,最好突出自己吃苦耐劳、乐于助人的性格,
你在学校生活期间的特殊活动是什么?
What is your special activities during the school life?
最好涉及服务或者与人交往的活动,如志愿者(as a volunteer)等
学校生活给你印象最深的`是什么?
What does your school life give you the deepest impression?
最好回答和团体和协作有关的,当然只要能讲出自己真实感受即可。
你对工作时间以外的超时工作怎么看?
How do you feel like the overtime work?
这个最好不要绝对的回答,这里提供一种回答:
It depends on different situation. If it is an emergence ,I can accept. And the other situation, I believe that company will have the correspondence system.
请说一说本人的职业观?
Can you describe your profession view?
这个最好也准备一下,最好是积极的。
你决意离职的动机是什么?
What will motivate you a dimission?
这个答案可以有很多种。但是不要以自我为中心,更多围绕团体比较好。
你向其它公司申请了吗?
Did you apply to the other companies?
无论有无,一定要如实回答,这是诚信问题。
篇6:空乘面试常见问题的问与答
无论是到中国的国际航空公司还是国外的航空公司面试,公司都要求空中小姐不仅有高挑的身材和甜美的长相,而且要具备优雅的气质,会讲一口流利的英语。口试内容主要分为中英文面试、中英广播词、航空状况题、时事题、个人问题等。每一家公司会有不同的考试流程,初复试的难易度也不同,要多方面收集资料,知己知彼,再配合临场应变能力、机智反应、适宜的装扮、优雅的谈吐及亲和力,这样面试才能得高分。
BASIC EXPRESSIONS 基本句型表达
1) What made you decide on this type of occupation?
什么原因使你决定投身这个行业呢?
2) I like travelling very much and I enjoy working with people.
我非常喜欢旅游,喜欢和人打交道。
3) The main responsibility of the stewardess is to make the passengers relaxed and happy during the flight.
主要的职责就是让乘客在飞行中能放松、快乐。
4) One of my best qualities is my friendliness and open-minded attitude.
我的优点之一就是待人非常友好、开朗。
5) Im very tolerant of people and have been told that this is one of my strengths.
我待人宽容,别人都说这是我的优点。
6) What do you think is the chief charcteristic for a stewardess?
你认为对空姐来说,主要应该具备的品质是什么?
7) I would give him or her basic first aid and ask my partner to call for assistance at the same time.
我会为他/她做基本的急救护理,同时让同伴寻求援助.
CONVERSATIONS 会话
(A=Applicant I=Interviewer)
Dialogue 1
I: What made you decide on this type of occupation?
A: Oh, to tell you the truth, I love the sky. When I was a child, I imagined flying into the blue sky some day. Now, I think the day has come. My dream will come true. And I like travelling very much and I enjoy working with people.
I: Can you make yourself understood in English without too much difficulty?
A: Yes, I think I am quite fluent in English. I got the certificate of the Secondary English Training last month.
I: Do you know what the responsibilities are for a stewardess?
A: The main responsibility of the stewardess is to make the passengers relaxed and happy during the flight. And good service is also important.
I: Are you in good health?
A: I just had a complete physical examination and I am in top condition.
I: Have you had any nursing experience?
A: Yes, I have two years of nursing experience, and now I am working as a nurse in a hospital.
I: How tall are you? What about your eyesight?
A: My height is one meter and sixty-eight centimeters. I've never had any vision problems.
I: What would you say are your strengths and weaknesses?
A: One of my strengths is my friendliness and open-minded attitude and also I think I have a warm personality. But sometimes, I find it is hard to tell others when I don't like what they are doing.
I: If a passenger can't understand what you say, what should you do?
A: I'll try to speak in another language or I'll try my best to use gestures and draw pictures.
I: 什么原因使你决定投身这个行业呢?
A: 哦,说真的,我非常喜欢蓝天。小时候我就梦想自己有一天能飞上蓝天,现在我想这一天已经到了,我的梦想要实现了。而且我非常喜欢旅游,喜欢和人打交道。
I: 别人容易明白你说的英语吗?
A: 可以,我想我的英语很流利,上个月我拿到了中级英语培训证书。
I: 你认为对空姐来说,主要的职责是什么?
A: 主要职责就是让乘客在飞行途中能放松、快乐,而且好的服务也是很重要。
I: 你现在身体很好吧?
A: 我刚做了一次全面的体检,身体状况很好。
I: 你有护理经验吗?
A: 有,我有两年的护理经验,现在我就在一家医院当护士。
I: 你多高?你的视力如何?
A: 我身高168cm,视力没问题。
I: 你认为你的优点和缺点是什么?
A: 我优点之一就是待人非常友好、开朗,还有我的性格温和。但有时候,我发现很难告诉别人我不喜欢他们的所作所为。
I: 如果有乘客听不懂你说的话,你该怎么办?
A: 我会试着说另一种语言或者打手势、画图。
空姐面试英语例子二I:
Tell me about yourself and your past experience.
A: For the past 3 years, I have been working in China East Airlines Corporation Limited. I'm very tolerant of people and have been told that this is one of my strengths. I feel I have a lot to offer as a team member.
I: Why are you interested in this occupation?
A: It's always been my dream to be a stewardess. And I like travelling to different places.
I: What do you think is the chief charcteristic for a stewardess?
A: Well, a stewardess should be friendly, courteous, patient and treat passengers kindly and politely.
I: Do you get angry easily?
A: No, I know how to control my temper.
I: If a passenger had a accident, what would you do?
A: I would give him or her basic first aid and ask my partner to call for assistance at the same time.
I: If you are hired, when can you start work?
A: I can begin to work right away because I am out of work now.
I: What are your salary expectations?
A: I really need more information about the job before we start to discuss salary. I'd like to postpone that discussion until later. Maybe you could tell me what is budgeted for the position and how your commission structure works.
I: 说说你自己和你过去的经历。
A: 过去三年我一直在中国东方航空有限公司工作。我待人宽容,别人都说这是我的优点。我想作为团队一员,我能作出很多贡献。
I: 你为什么对这个职业感兴趣?
A: 成为一名空姐一直是我的梦想,而且我喜欢到各地旅游。
I: 对空姐来说,你认为主要应该具备的品质是什么?
A: 空姐应该待人友好、有礼貌、有耐心,对顾客和蔼、彬彬有礼。
I: 你容易生气吗?
A: 不,我知道怎样控制自己的脾气。
I: 如果有乘客发生意外,你会怎么办?
A: 我会为他/她做基本的急救,同时让同伴寻求救助。
I: 如果你被录用,什么时候你能开始工作?
A: 因为我目前没有工作,所以随时都可以。
I: 你希望拿多少薪水?
A: 在讨论薪水前,我需要更多了解这份工作。我希望迟点讨论这个问题,或者你可以告诉我这个职位的预算薪酬是多少,贵公司的佣金制度是如何运作的。
imagine 想象 secondary 中级的
flight attendant 空姐 eyesight 视力
vision 视力 gesture 手势
tolerant 宽容的
basic first aid 基本的急救护理
temper 脾气 assistance 援助,协助
作为空中小姐,懂得一些急救措施是非常必要的,所以即使你没有做过空中小姐,但如果做过护士,有护理经验(nursing experience),你尽可以把它当作自己的优势表现出来。
1) What made you decide on this type of occupation?
position
vocation
job
什么原因使你决定从事这类工作?
2)Do you know what are the responsibilities of the stewardess?
tasks
assignments
obligations
你知道作为空中小姐的职责是什么吗?
3)What do you think are the chief characteristics of a stewardess?
qualities
traits
你认为空姐的主要品质 是什么?
4)I can begin to work right away because I am out of work now.
unemployed
laid off
between jobs
我可以即刻开始上班,因为我现在没有工作。
[空乘面试常见问题的问与答]
篇7:空乘面试礼仪
空乘面试礼仪
空乘专业面试所要考核的内容是有很多的,其中对于礼仪的要求也是很高的,那么空乘专业面试要懂得的礼仪有哪些?下面大家一起去看下空乘面试礼仪吧。
1、走进房间的时候
走进房间的时候注意仪态。收腹挺胸,面带微笑,向招聘方各位考官行过礼之后,等待考官的提问。
2、行走时标准动作
起步时的姿势,基本上是站立时的姿势。然后从腰部开始移动。重心的移动是从腰部开始的。接着将重心移向迈出去的那只脚而向前行进。
3、使用敬语
使用过分夸张的敬语是一件令双方都很尴尬的事。所以,这一点在平时待人接物上下工夫,如习惯于对长辈说敬语等。全程面试期间注意礼貌用语:请、谢谢、您......
4、坐姿
在没有听到“请坐”之前,绝对不可以坐下,面试官还没有开口,就顺势坐下的人,已经扣掉了一半分数了,从门口走进来的时候,也要挺起胸膛堂堂正正的'走。
坐下时也不要在椅沿上轻坐,要舒服地坐进去。并拢双膝,把手自然的放在上面。
5、语言要与动作相一致
人若满腔热情,说话时便会不由自主地加上动作,做动作时也会自然而然地伴随着语言。我们应该注意的是,如果没有热情,既然说得天花乱坠,也会被认为是冷淡的、事务性的,从而成为所谓的“殷勤而无视了”。
6、视线处理
说话时不要低头,要看着对方的眼睛或眉间,不要回避视线。不要一味直勾勾地盯着对方的眼睛也会觉得突兀。做出具体答复前,可以把视线投在对方背景上,如墙上约两三秒钟做思考,不宜过长,开口回答问题时,应该把视线收回来。
7、要集中注意力
不要四处看,显出似听非听,注意力不集中的样子。如果你对对方的提问漫不经心,言论空洞,或是随便解释某种现象,轻率下断语,,让对方觉得你过分热心和不认真,这都容易破坏交谈。 如果考官问了问题,没有听清楚,可以适当的回问考官:不好意思,您的问题没有听清楚,可否麻烦您再说一遍呢?考官问的问题一定要抓住重点,了解考官的意图,方可准确回答。
8、知之为知之,不知为不知
在面试场上,常会遇到一些不熟悉,曾经熟悉现在竟忘记或根本不懂的问题。面临这种情况,默不作声、回避问题是失策;牵强附会、“强不知为知之”更是拙劣,坦率承认为上策。 也再此提醒大家,面试前的准备,一定要做好,各航空公司情况也需了解清楚。
9、要面带微笑
虚假的笑容,马上就会被识破。请好好注意一下对方的表情,若对方流露出不快,则说明你的笑容不是发自于内心的微笑。笑容,不仅需要用眼、口来表现,更需要用心意来共同缔造。这就好比塑一尊佛像,如果没有融入他的神韵,他就只能是一尊塑像,毫无生气可言。所以,千万不要忘记用心来微笑。
习惯于在照相机、摄像机前工作的时装模特、女演员,可以在转瞬之间在镜头前做出美丽动人的笑脸。可这不是我们所需要的笑脸,因为这些笑脸并不让人感到亲切,原因何在?我们可以试着把这些漂亮模特照片上的嘴掩盖起来,非常意外的结果是我们看到的笑眼却是一双冷漠的眼睛。看来,对于我们日常生活十分重要的笑脸,应该是眼中含笑的。
在身体状况不佳时,即使露出笑脸,也会让人感到不自然。因此,要想用发自内心的微笑与人接触,健康是一个重要因素。
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